Managing Zuora Concurrent API Requests

Zuora is a SaaS platform, similar to Salesforce, where software and services are hosted on shared infrastructure. This setup ensures that no single operation can monopolize critical resources like I/O, threads, or bandwidth.

In Zuora, you’re allocated a maximum of 45 concurrent requests for the same API at any given time. This limit applies across all access points—whether you’re using the UI, DevTools, Portal, or integrated workflows (WF).

It’s important to manage workflows in a way that limits resource consumption. Allow workflows to run efficiently without overburdening the system, preventing other parts of Zuora from being negatively impacted. By doing so, you ensure the platform remains responsive and avoids performance bottlenecks.